Return policy

Return Policy

You may return eligible products within 7 days of delivery if they meet the return conditions.

Items must be unused, undamaged, and in their original packaging.

Certain categories, such as personal care items or medical devices, are non-returnable for safety reasons.

To request a return, please contact our Wecares support team or submit a request through your account in the app.

Our team will review your request and coordinate directly with the supplier to process the return.